Order a bin

If you move into a house in Croydon, the previous resident should have left the bins for you. If they haven't, you will need to order a replacement.

We are currently out of stock of 240-litre recycling wheelie bins. 

If you are waiting for a bin, we will arrange delivery as soon as the new stock arrives. We apologise for any inconvenience.

Fees for bins and boxes

Container

Fee

Paper 55 litre (Paper and card box)£8.30
Recycling 55 litre (Glass and plastics box)£8.30
Refuse 180 litre (General rubbish)£40.40
Paper 240 litre (Paper and card bin)£34.20
Recycling 240 litre (Glass and plastics bin)£34.20

For more detail, read Additional information on bin fees (PDF, 92KB) and Bin charges terms and conditions.

Food waste caddies

Food waste caddies will continue to be supplied for free.

Exceptions to the fees

If you believe that your container, for example, wheelie bin, has been damaged or lost by the collection crew, you can request a replacement for free. All claims must be submitted through our bin or box charge appeal form.

Please note that ordering replacement lids for bins are free of charge. However, old-style bins are no longer manufactured, therefore the parts required would not be available. 

Recycling bin or box

When you order a recycling container, our system will only show the container that is suitable for your property. For most properties, that will be a 240 litre recycling bin, but some properties will be offered a 55 litre box instead. 

Larger rubbish bins

You can request a larger general waste bin if you have either:

  • 5 or more people living in your property
  • a medical condition that generates a lot of waste
  • larger bins are at a cost of £42.50

Phone the contact centre on 020 8726 6000.

Delivery times

Bin or box orders can take up to 10 days to be delivered. 

Due to low stock and national demand, there is currently a delay of up to:

  • 20 days on 240 litre recycling bin orders
  • 4 months on food caddy orders 

What to do if you do not have a bin

No recycling bin

If you do not have the correct bin or box please separate your recycling into untied carrier bags on your collection day:

  • One set of bags containing paper and cardboard
  • Another set of bags containing for example, tins, bottles, jars and plastics

No food waste bin

Food waste can go in tied bags with general rubbish.

No general rubbish bin

General rubbish should be in tied bin bags and put out on your collection day.