Manage Council Tax payments in My Account
You can check your current balance, payments made and instalments due online 24 hours a day in My Account.
Paying your Council Tax
Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay.
Let us know if your circumstances change
Let us know if your circumstances change, including your income, where you live, who is living in your home and if someone has passed away.
Get money off your bill
Check if you're eligible for a discount or reduction on your Council Tax bill – for example, if you're a full-time student, a sole occupier or you are affected by coronavirus.
Council Tax bands and spending
Find out your Council Tax band and understand how your money is spent.
Apply for a refund if you overpaid Council Tax
If your account is in credit as a result of overpaying your Council Tax in the previous year, you can apply for a refund.
Empty homes and second homes
Council tax is payable on properties that are empty, including second homes.
Landlord responsibilities
Responsibilities relating to Council Tax for landlords.
Appeal a Council Tax decision
You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount.
Council tax - Single Person Discount Review 2021-22
We are currently reviewing all of our customers’ accounts with a 25% single person’s discount. The review is being carried out by a private company, NEC on behalf of the council.