Manage your council tax in My Account You can check your balance, instalments, payments and view bills online 24 hours a day. View your benefit entitlement in My Account Sign in to view your housing benefit and council tax support entitlement letters. Manage your business rates in My Account You can check your balance, instalments, payments and view bills online 24 hours a day. Rubbish and recycling services Start or renew a garden waste service, report a missed bin or arrange collection of large household items that cannot be reused or recycled. Report an environmental problem Report an environmental problem in My Account, report issues with animals, dog fouling, pests, noise, flooding, trees, bonfires, parks and open spaces, abandoned vehicles and illegal encampments. Housing services You can pay your rent, report a housing repair and check your position on the housing register. Use the housing options self–help tool if you are at risk of becoming homeless. Submit a referral to children services: step by step If you're a professional who is worried about a child or a young person, or you think a child or their family may need additional support, you should make a referral to our Single Point of Contact (SPOC) team. Submit a building control application You can make 3 types of building control submission, including building notices, regularisation applications and full plans. Dropped kerbs and crossovers How to apply for a dropped kerb outside your home.