My Account services

Manage your Council Tax online

You can check your balance, instalments, payments and view bills online 24 hours a day.

View your benefit entitlement online

Manage your business rates online

You can check your balance, instalments, payments and view bills online 24 hours a day.

Rubbish and recycling services

Start or renew a garden waste service, report a missed bin or arrange collection of large household items that cannot be reused or recycled.

Online services for landlords

Information for landlords about how to access housing benefit schedules and letters.

Report an environmental problem

Report issues with animals, dog fouling, pests, noise, flooding, trees, bonfires, parks and open spaces, abandoned vehicles and illegal encampments.

Housing services

You can pay your rent, report a housing repair and check your position on the housing register. Use the housing options self–help tool if you are at risk of becoming homeless.

Submit a referral to children services: step by step

If you're a professional who is worried about a child or a young person, or you think a child or their family may need additional support, you should make a referral to our Single Point of Contact (SPOC) team.

Submit a building control application

You can make 3 types of building control submission, including building notices, regularisation applications and full plans.

Dropped kerbs and crossovers

How to apply for a dropped kerb outside your home.