What goes in your general rubbish bin, house rubbish collections, flat and estates rubbish collections, check your collection days, report a missed collection and how to order a replacement rubbish bin.
Order a rubbish bin
New bin delivery delays
There is currently a delay of 12 weeks to deliver new bin orders. This is due to the manufacturer experiencing an increase in demand following lockdown.
If you are currently waiting for a new general waste bin to be delivered, you can leave waste in tied bags in the place you would normally leave your bin for collection. This is only for general waste - you can not leave recycling in this way.
We will prioritise the delivery of new bins to residents who have no waste or recycling bins.
We understand that this is an inconvenience and we are working closely with our contractor to resolve this issue. Thank you for your patience.
Order a new or replacement bin
You can order a new bin, a replacement or a repair to a bin
Chase a bin Order
If it has been more than 12 weeks since you ordered a bin you can chase your order by sending us a message
- From "what would you like to contact us about?" select" Bins,waste and recycling"
- From "What is your enquiry?" select "Chase a bin order"