The garden waste service is no longer managed through My Account.

Existing customers: We sent you an email on Wednesday 9 November explaining how to manage your service going forward. We will continue to send you reminders when it is time to renew your service. If you didn’t receive an email, please check your spam or junk folder. If you still cannot find it, please call us on 020 8726 6200 so we can check your details and re-send the email.

Our green garden waste service offers collections every 2 weeks for £71.02 a year.

The service is only available to households that receive a collection of their own individual bins.

The garden waste service is not available to properties that have a shared or communal rubbish bin, for example blocks of flats.

Garden waste can be used to make compost at home, if you don't use this service.

If you are new to this service, we will send you a new wheelie bin with a brown lid. If you have previously used this service and have re-subscribed, you can continue to use your current wheelie bin with a brown lid. Bins remain the property of Croydon council.