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Houses and converted flats recycling, flats above shops recycling, estates and purpose-built flats recycling, check your recycling collection days, download your latest collection calendar, report a problem and order a new recycling bin.
You can order a recycling bin, a replacement bin or ask for a repair.
The fee for a:
When you order a recycling container, our system will only show the container that is suitable for your property. For most properties, that will be a 240 litre recycling bin, but some properties will be offered a 55 litre box instead.
Find out more information about the new fees for bins and boxes.
If it has been more than 4 weeks since you ordered a bin you can check your order status.
Use the link in your confirmation email to cancel a bin before it is delivered, or to return it within 14 days for a refund.
If your bin was damaged or lost by the bin crew, or if you have paid and the order has been marked as not completed, you can report it to us.