Larger bin
If you have 5 or more people living in your property, or you have a medical condition that generates a lot of waste, you can request a larger general waste bin by phoning the contact centre on 020 8726 6000.
Fees for bins and boxes
Find out more information about the new fees for bins and boxes.
What to do if you do not have a bin
No recycling bin
If you do not have the correct bin or box please separate your recycling into untied carrier bags on your collection day:
- One set of bags containing paper and cardboard
- Another set of bags containing for example, tins, bottles, jars and plastics
No food waste bin
Food waste can go in tied bags with general rubbish.
No general rubbish bin
General rubbish should be in tied bin bags and put out on your collection day.