What we will repair

Repairs that are our responsibility

As your landlord we have a legal responsibility for keeping in good repair the structure and exterior of your property, and any installations provided for heating, sanitation and supply of services. These include:

  • roof, walls, floors and ceilings
  • drains, gutters and down pipes
  • external doors, frames, door hinges and front gates
  • windows, frames, window cills, catches and sash cords
  • boarding up to make a property safe following a crime (we will only re-glaze if you can provide a crime reference number)
  • baths, basins, sinks, toilets, cistern and waste pipes
  • electrical wiring including sockets, switches and main fuses
  • gas pipes and water pipes including sprinklers where fitted
  • central heating installations, water heaters and storage heaters
  • maintaining carbon monoxide detectors where these have been fitted by the council
  • sink tops and work surfaces
  • chimneys, stacks and flues
  • access pathways to the front door of houses, and from the front door to the back door
  • communal pathways
  • garages, pram and storage sheds
  • boundary walls and fences bordering a public area
  • communal entrances, halls, lifts, rubbish chutes and other communal parts including their electrical lighting and glazing
  • external decoration and decorating of communal parts



Repairs - council homes

51.371694353141, -0.098737478256226


Floor 2, Zone D, Bernard Weatherill House
8 Mint Walk
Croydon CR0 1EA
United Kingdom