Resident involvement
Information about the different ways residents can get involved and have their say about housing services.
If you want to move
The Housing Moves scheme, the Seaside and Country Homes scheme, grants for moving to a smaller home, mutual home exchange and applying for a transfer.
Housing improvement programme
We have launched a major improvement programme across housing services after commissioning an independent investigation into unacceptable conditions in some of the council properties at Regina Road.
Housing maintenance and safety
Repairs to council homes, anti-social behaviour, housing estate services, communal entrance keys and fobs, estate inspections and installation of sprinkler systems.
Your tenancy and rent
COVID-19 changes, pay your rent, housing tenancy services, conditions of your tenancy, changes to your tenancy.
Croydon community mediation service
Croydon Community Mediation (CCM) offers an impartial mediation service to borough residents.
Council estates parking
Find out if you can apply for a parking permit for the council estate where you live
Housing fraud
Stop housing cheats. How to recognise and report illegally occupied homes.
Home contents insurance
Contents insurance is designed to help protect your possessions. No matter how careful you are, there’s always a risk that your belongings could be broken, damaged or stolen so home contents insurance can help provide peace of mind should the worst happen
Sustainable communities
How to set up a community club or resident group in your local area or estate.
Privacy notice - lone workers device
Croydon landlord services is trialling the use of an electronic device for council staff who are required to work on their own when visiting residents and/or working within the community.