Council tenants

What to do if you want to move home, resident involvement, your tenancy and rent, maintenance and safety, contents insurance, fraud, council parking.

Resident involvement

Information about the different ways residents can get involved and have their say about housing services.

If you want to move

The Housing Moves scheme, the Seaside and Country Homes scheme, grants for moving to a smaller home, mutual home exchange and applying for a transfer.

Your tenancy and rent

Pay your rent, housing tenancy services, conditions of your tenancy, changes to your tenancy.

Housing maintenance and safety

Repairs to council homes, anti-social behaviour, housing estate services, communal entrance keys and fobs, estate inspections and installation of sprinkler systems.

Housing improvement programme

We have launched a major improvement programme across housing services after commissioning an independent investigation into unacceptable conditions in some of the council properties at Regina Road.

Improving your home

Every year, the council makes a capital investment in excess of £20 million across the borough’s council homes. The council is currently developing its new Asset Management Strategy for future investment.

Housing fraud

Stop housing cheats. How to recognise and report illegally occupied homes.

Home contents insurance

Contents insurance is designed to help protect your possessions. No matter how careful you are, there’s always a risk that your belongings could be broken, damaged or stolen so home contents insurance can help provide peace of mind should the worst happen

Privacy notice - lone workers device

Croydon landlord services is trialling the use of an electronic device for council staff who are required to work on their own when visiting residents and/or working within the community.