Council tenants

Information on moving home, tenancy and rent, property maintenance and safety, contents insurance, fraud and council estate parking.

Damp and mould

We are committed to addressing reports of damp and mould within our properties.

Housing maintenance and safety

Repairs to council homes, anti-social behaviour, housing estate services, communal entrance keys and fobs, estate inspections and installation of sprinkler systems.

Resident involvement

Information about the different ways residents can get involved and have their say about housing services.

If you want to move

The Housing Moves scheme, the Seaside and Country Homes scheme, grants for moving to a smaller home, mutual home exchange and applying for a transfer.

Your tenancy and rent

Pay your rent, housing tenancy services, conditions of your tenancy, changes to your tenancy.

Fire Safety

Fire safety is a priority for us and we are committed to providing safe homes to all council residents. Every block managed by us receives regular fire safety inspections and fire safety works are carried out as a priority.

Housing improvement programme

We have launched a major improvement programme across housing services after commissioning an independent investigation into unacceptable conditions in some of the council properties at Regina Road.

Improving your home

Every year, the council makes a capital investment in excess of £20 million across the borough’s council homes. The council is currently developing its new Asset Management Strategy for future investment.

Privacy notice - lone workers device

Croydon landlord services is trialling the use of an electronic device for council staff who are required to work on their own when visiting residents and/or working within the community.