Emergency and out of hours repairs

We are experiencing technical issues with our normal phone line. You can contact Axis direct on 0203 597 2085.

Gas leaks

For gas leaks—phone Transco 0800 111 999 immediately and then phone the repairs service.

Water Leaks

For water leaks outside the boundary of your property, report to your water provider. Details of your water provider can be found on your water rates bill.
Number for the main water providers are below:
Thames Water:      0800 714 614
Southern Water:    0845 278 0845
SES Water:        01737 772000

Emergency repairs (outside of working hours)

If you have an emergency repair outside of working hours, including weekends and bank holidays, call the repair service on 020 3597 2085 where your call will be answered by our 24/7 contact centre. 
If they consider the repair to be an emergency that cannot wait until the next working day they will attend but will usually only make the property safe.


Repairs - council homes

51.371694353141, -0.098737478256226


Floor 2, Zone D, Bernard Weatherill House
8 Mint Walk
Croydon CR0 1EA
United Kingdom