How to register

Registration should take no longer than 5 minutes.

If you need to set up an account or you've forgotten your password, follow the step by step process.

Start now

Benefits of using My Account

By registering for My Account to manage your benefits you can:

  • view your next payment dates
  • see a breakdown of your benefits claim
  • download notification letters
  • see a breakdown of your income details
  • get help and support

If you're a landlord

You can check your tenants' Housing Benefit payments and details of any payment changes in My Account.

Housing Benefit and Council Tax Support

Office hours
Monday to Friday 9:00 am - 4:00 pm
Saturday and Sunday Closed


Housing Benefit and Council Tax Support, Croydon Council, Bernard Weatherill House, 8 Mint Walk, Croydon CR0 1EA , United Kingdom