View your benefit entitlement in My Account

Sign in to view your housing benefit and council tax support entitlement letters.

Since December 2021, the way you view your housing benefit and council tax support entitlement letter online has changed and you need to re-register.

What you need to register

  • your first and last name as they appear on your benefit letter
  • your national insurance number
  • an email address
  • date of birth
  • current benefit claim reference

Start now

Benefits of using My Account

By signing up for your housing benefit or council tax support account, you can:

  • view your benefit entitlement letters online

  • update your contact details

  • switch to paperless notifications - once registered you will no longer receive entitlement letters by post

  • get email notifications when new entitlement letters are ready

Already registered ?

You must have already re-registered for housing benefit or council tax support in My Account since 9 December 2021.

Sign in

Housing Benefit and Council Tax Support
Office hours
Monday - Friday 9:00 am - 4:00 pm
Saturday - Sunday Closed
Address

Housing Benefit and Council Tax Support
Croydon Council, Bernard Weatherill House, 8 Mint Walk
Croydon CR0 1EA
United Kingdom