Benefits of using My Account

By registering for My Account to manage your benefits you can:

  • view your next payment dates
  • see a breakdown of your benefits claim
  • download notification letters
  • see a breakdown of your income details
  • get help and support

If you're a landlord

You can check your tenants' Housing Benefit payments and details of any payment changes in My Account.

How to register

Registration should take no longer than 5 minutes.

If you need to set up an account or you've forgotten your password, follow the step by step process.

Housing Benefit and Council Tax Support

Office hours
Monday to Friday 9:00 am - 4:00 pm
Saturday and Sunday Closed


Housing Benefit and Council Tax Support, Croydon Council, Bernard Weatherill House, 8 Mint Walk, Croydon CR0 1EA , United Kingdom