Paying your rent How council tenants can pay their rent and help to make payments. Change of tenancy Situations for which you can apply to have your tenancy agreement changed. Contact your tenancy officer Use the housing tenancy contact form for all enquiries relating to your council tenancy Conditions of tenancy Your responsibilities and the council's responsibilities in respect of your tenancy Housing tenancy services Tenancy officers deal with enquiries relating to council homes and their residents. COVID-19: Changes to tenancy and caretaking services All tenancy surgeries and tenancy-related home visits are cancelled until further notice, and caretakers will only carry out priority work. Flexible tenancies We will offer most eligible applicants a fixed term flexible tenancy.