Gas safety services

Your rights as a council tenant to make sure your gas appliances are safe.

Contents

Your gas safety rights as a council tenant

As a Croydon Council tenant, you have legal protections when it comes to gas safety. 

Your rights

Annual safety inspection

We must arrange a yearly inspection of all gas appliances and flues by a Gas Safe registered engineer.

Gas Safety Certificate

You must receive a copy of the Gas Safety Certificate before you move in, or within 28 days of the check being completed.

Safe appliances

Gas appliances supplied by us must be safely installed and maintained.

Carbon monoxide alarms

Carbon monoxide can be dangerous. Monitors are required in any room with a gas appliance where people spend a lot of time.

If things go wrong

If an appliance is found unsafe, the engineer can disconnect it or shut off the gas supply. We are required to fix the issue promptly using a qualified engineer.

Report a concern

If you have a concern regarding any aspect of gas safety, contact our Gas Safety team on 0208 726 6101.

If we fail to meet these obligations you can make a formal complaint.