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The £200 welcome payment will be made at the second visit (the well-being visit). We are working to complete all the well-being visits as quickly as possible.
The government has only made the £200 welcome payment available to those who arrive in the UK via the Homes for Ukraine scheme.
People granted leave under the Ukraine Family Scheme or the Homes for Ukraine sponsorship scheme are eligible for social housing and homelessness assistance.
If you need housing support, please complete our online self-help tool. This will provide an initial housing plan which gives some information about looking for accommodation and what help is available. You will also be able to book an appointment with the homeless triage team.
You can find more information, help, and support on our Housing pages.
New rent deposit scheme for guests who want to move on to privately rented accommodation. We will pay your first month's rent and the deposit to make it easier to find a new home. If you are interested and want to know more, please email homes.ukraine@croydon.gov.uk.
Anyone fleeing Ukraine with a visa can apply for benefits such as universal credit, state pension credit, and housing benefit from the date they arrive. Your local Job Centre Plus will be able to help you find out which benefits you may be able to access or call 0800 328 5644 for help with universal credit.
If you're a sponsor or a Ukrainian national with a Homes for Ukraine (HFU) visa, you can read further information about the help and support available with your council tax on Homes for Ukraine: Help with Council Tax.