Make a housing advice and homelessness application: step by step

This step-by-step will help you understand what you need to make a housing advice and homelessness application. Including documentation we need, and how we assess your application.

  1. Overview

    Check you're aware of the help that is available before you start the application process.

  2. What we can help you with

    We can provide support and advice tailored to your needs.

  3. Before you apply for help

    Find out what documents and information we need to process your application. 

  4. Apply for help

    Make a Housing Online account to submit your housing advice and homelessness application online.

  5. What happens next

    Find out how we assess your application, and information on your Personalised Housing Plan.