London Borough of Croydon

Policies and feedback services & information

  • The Care Act

    Information about The Care Act 2014.

  • Dignity in Care

    Dignity in care means treating people who need care as individuals, and enabling them to maintain the maximum possible level of independence, choice and control over their own lives.

  • Provider failure policy and procedures

    This document sets out the policies of the London Borough of Croydon (the Council) in relation to adult social care provider interruptions, failures and other closures.

  • Information for people who have concerns about NHS services

    The NHS Complaints Advocacy Service is a free and independent service that can help you make a complaint about a National Health Service (NHS).