Emergency contacts Emergency contact numbers and information. Community resilience How the local community can help each other in an emergency. Emergency evacuation What may happen if you need to evacuate your home. Priority electric and water services How to register a priority need, if you'd be more vulnerable due to a power cut or loss of water. Power cut advice What you may need, and what to do during a power cut. Flooding help and advice Who to call, and advice for problems with flooding. Cold weather and snow Services you may need during cold weather and snow. Tram incident: support for people affected Support information for those affected by the tram incident on 9 November 2016. Our plans About plans used by response teams in an emergency. Fire safety advice and information Advice on spotting hazards and preventing fires, and information for residents concerned about the Grenfell Tower fire.