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How to sign up for the priority service register through your utility provider and get extra help during an emergency
The Priority Services Register is a free service provided by suppliers and network operators to provide extra help to vulnerable customers. Each energy supplier maintains its own register, and you have to apply through your supplier.
You also can receive more information about the Priority Services Register through Ofgem or Citizens Advice Bureau.
You'll normally be able to get priority services if your energy companies class you as 'vulnerable'. You could be eligible if you:
The type of support you can receive will depend largely on your circumstances and what is offered by the supplier. Help that you could receive includes:
You can receive more information about the Priority Services Register through Ofgem or Citizens Advice Bureau.
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