London Borough of Croydon

Licence summary

Premises offering special treatments such as massage, acupuncture, manicure, piercing and tattooing, sauna and light, electric or vapour treatments must have a licence.

Eligibility criteria

Download the A- Z list at the bottom of the page for a full list of beauty treatments which require a licence.

Members of some professional associations and organisations are exempt from special treatment licensing. Click on the list at the bottom of the page for a full list of exempted bodies and treatments.

Legislation summary

London Local Authorities Act 1991 and 2000.

How to apply

If you are applying for a new licence please download the application form and once completed send it to the licensing team at the address below together with a copy of the relevant qualifications of each therapist who carries out treatments at the premises. You can download the guidance note at the bottom of this page, for more information.

A list of accredited training establishments etc. who carry out accredited NVQ training can be downloaded below.

The application fee is £360.

Application evaluation process

Once your application is received, a licensing officer will contact you to make arrangements to carry out an inspection of your premises.

The inspection will be to ensure that the premises meet the standards in the licensing conditions. Click on the download at the bottom of the page to view the current conditions.

Will tacit consent apply?

No. Your licence will only be issued to you when all the necessary inspections / checks have been carried out and the premises meets the required standards.

The licence may also list additional site specific conditions.

Variation of a licence

If you are the licensee of a premises offering tattooing or body piercing and you take on a new tattooist or body piercer or a guest artist you must apply for a variation of your licence at a cost of £69.

A form must be completed by each new individual which can be downloaded below and sent to the licensing team.

If you wish to make changes to any other type of Special Treatment licence, a fee of £10.50 is applicable unless requested at the renewal stage.

Renewal of a licence

If you already hold a licence you will automatically be sent a renewal letter approximately one month before the expiry date. You can pay the renewal fee online.

Alternatively payment can now be made over the telephone by credit or debit card, if you would like to use this facility please telephone 020 8760 5466.

Failed application redress

Any person who is refused a licence can appeal to Croydon Magistrates Court, Barclay Road, Croydon CR9 3NG.

Licence holder redress

Any licence holder who objects to any of the licensing conditions attached to a licence may appeal to Croydon Magistrates Court, Barclay Road, Croydon CR9 3NG.

Consumer complaint

We would always advise in the first instance that in the event of a complaint you make contact with the trader, if you are not satisfied with their response please contact the licensing team on the details below.

Other redress

Please contact the licensing team on the details below.

Trade associations



020 8760 5466
Address Line:

Croydon Council, Licensing Team

6th Floor, Zone A

Bernard Weatherill House

8 Mint Walk

Croydon CR0 1EA


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