London Borough of Croydon

Croydon Trading Standards and Croydon Police are working hard to tackle doorstep crime.

Shirley, Norbury and Elm Park estate

Following consultation with local residents and other interested parties, Shirley, Norbury and Elm Park estate residents agreed to set up local no cold calling zones as a way of reducing the number of bogus caller and rogue trader offences in their areas.

While this type of offence is still relatively rare the impact of being tricked and losing your money can be very serious. A number of callers who turn up unannounced will try very hard to trick their way into your home to steal or to get you to agree to household and garden work being done, that you do not need and may be very poorly carried out.

Experiences in areas where similar schemes operate have found that by giving everyone the confidence to say 'No - I don't buy at the door' can protect the more vulnerable people in your road.

A copy of the Shirley or Norbury or Elm Park estate zone map can be downloaded below.

The Shirley zone was featured in Your Croydon and a copy of the relevant page has been provided below as a download file as is the evaluation report.

Residents pack

We have put together a pack of material designed to help residents say NO to doorstep callers. You can download a residents pack below.

Organisers pack

The trading standards team has produced an organisers pack for local residents who wish to set up a 'no cold calling zone' (NCCZ).

The pack will help you undertake the required consultation and lists the practical steps necessary for establishing the NCCZ. You can download the organisers pack below.


Trading Standards

020 8407 1311
020 8760 5797
020 8760 5786
Address Line:

Bernard Weatherill House

6th Floor, Zone A

8 Mint Walk




Help downloading files