School travel assistance

For Special Educational Needs (SEN) travel assistance from home to school or college

Appeals must be submitted within 20 working days of receiving a decision about travel assistance. Parents or carers must explain the full reasons for appealing.

You can appeal against how the home to school policy is used. But appeals cannot be made about the policy itself. Before you appeal, please read the Travel assistance appeals guidance notes (PDF,152.45 KB).

Make an appeal

Use the online form to:

• appeal about the type of travel assistance your child has been offered
• appeal if your child has been refused travel assistance

Appeal now

Help with making an appeal

If you need help to complete the appeal form, please email us using the details below.

The eligibility team transport service
Email: transport.eligibility@croydon.gov.uk