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Travel assistance for ages 5 to 16 and 16 to 25, independent travel training.
Please call the Passenger Transport Team, from 7am to 5pm, for queries relating to:
Please be aware that there may be difficulty getting through to the team before 10am and after 2pm due to the volume of calls we receive.
Passenger Transport Team
Phone: 0208 726 6000 Ext. 44185
To send applications or make further enquiries relating to applications for transport assistance please email Transport.eligibility@croydon.gov.uk.
For any non urgent enquiries for example advance cancellations please email Passenger.transport@croydon.gov.uk.
To discuss travel assistance entitlement or a personalised travel plan (if eligible) please contact:
Koreen Sinclair, Personalised Travel Plan Coordinator
Email: Koreen.sinclair@croydon.gov.uk
Phone: 0208 726 6000 Ext. 28166
Mobile: 07801 992 665
For further questions about what travel training includes, eligibility, or if you need to talk to someone about ongoing training please contact:
Travel Training Team
Email: traveltraining@croydon.gov.uk
Phone: 0208 604 7578
For providers of training related services, suppliers and proposal of changes to training content please contact:
Monica Clarke, Senior Independent Travel Training Co-ordinator
Phone: 0208 726 6000 Ext. 13603
Mobile: 07436 031 950
To speak to our management team, find out about the appeals process or to discuss the travel provisions structure of Croydon council please contact:
Jackie Wright, Travel Assistance Commissioner and Manager of Alternative Travel Team
Email: jackie.s.wright@croydon.gov.uk
Phone: 0208 760 5454
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