Microsoft outage:
A global outage is affecting some of our systems. This may cause delays to some council services. Please contact our call centre on 0208 726 6000.
Rubbish bins
What goes in your general rubbish bin, house rubbish collections, flat and estates rubbish collections, check your collection days, report a missed collection and how to order a replacement rubbish bin.
Flats and estates rubbish collections
Estates and blocks of flats with more than 5 homes usually have communal bin sheds. Rubbish is collected weekly.
Flats above shops
If you live in a flat above a shop, you must use council-provided sacks for your waste.
We do not collect wheelie bins from these properties.