Pre-application meeting service

The pre-application meeting service covers complex changes of use proposals, for example if you're changing a flat into a shop.

This includes:

  • flat conversions
  • small scale residential development (especially infill and backland housing projects – up to 50 units)
  • commercial developments (100m² to 999 m²)
  • developments involving impacts to heritage (conservation, listed buildings and locally listed buildings)
  • developments involving impacts to protected trees
  • planning condition discharge (major developments – post planning permission)
  • detailed discussions around variations to planning conditions
  • minor material or non-material amendments to planning permissions
  • development that is likely to have associated traffic and highway safety impacts
  • display of advertisement hoardings
  • telecommunications roll-outs

You can also use this service if you need:

  • valuation
  • pre-auction advice – we can only give advice before the publication of site auction or marketing details
  • any of form of advice to help you with your application

Affordable housing requirements

You may need to speak to us early in the planning process, to make sure you meet planning regulations, such as providing affordable homes.

What you need to provide

The more information you can give us, the more we can help you with your application. 

You'll need to provide:

  • a covering letter describing your proposal
  • site location plans, floor plans and elevations of your proposed development
  • any other information you think will be useful to us
  • the upfront fee for the service level you require

How much it costs

How much you pay will depend on the type of development you're proposing.

We will contact you to take the fee once we've received your application. We won't validate the request until the fee has been paid.

Level B: small developments

Cost: £1,000 (plus VAT)

This includes:

  • building one to 4 new dwellings
  • conversion of property to provide up to 4 self-contained flats
  • use of a property as a house in multiple occupation (HMO)
  • proposed advert hoardings
  • proposals for telecommunications roll out
  • proposed changes of use involving in excess of 150m2 of floorspace
  • new commercial developments (including extensions and free standing development) of between 100m2 and 499m2 of proposed floorspace

Level C: medium developments

Cost: £2,000 (plus VAT)

This includes:

  • building 5 to 9 new dwellings
  • conversion to provide between 5 and 9 self contained flats
  • new commercial developments (including extensions and new development) of between 500m² and 999m²
  • changes of use and extensions to listed buildings

Level D: major developments

Cost: £3,500 (plus VAT)

Building of dwelling houses where:

  • the number of dwelling houses to be provided is 10 or more; or
  • the number of dwelling houses is not known, the development is to be carried out on a site having an area of 0.5 hectares or more

Or where:

  •  the floorspace to be created by the development is 1,000 square metres or more; or
  •  the floorspace to be created by the development is not known, the development is to be carried out on a site having an area of 1 hectare or more
  • the winning and working of minerals or the use of land for mineral-working deposits
  •  waste development

Level F: protected trees and other landscape features

Works affecting protected trees.

Cost: £200 (plus VAT)

Level G: alterations to listed building

This is for alterations that don't require planning permission.

Cost: £500 (plus VAT)

Post-decision meetings

You may require a post-decision service:

  • to discharge your planning conditions (excluding reserved matters discharge which will be charged at similar rates – depending on the scale of development previously granted outline planning permission)
  • if you have amendments to your planning permissions
  • if there's variations to your planning conditions

This costs £500 (plus VAT) – tick Level E on the request form.

Complete the form and pay the fee

Complete the pre-application form (Word Doc, 114.5 KB) and tick the appropriate service level (service level B to G) you require.

Post or email your request and payment

You can send your application and supporting documents by email or post.


By post:

Development Management 6th Floor, Zone B
Bernard Weatherill House
8 Mint Walk

We will contact you to take the fee once we've received your application. We won't validate the request until the fee has been paid.

What happens after you've requested a meeting

  1. After we've received your request, we will contact you within 15 working days to set up a meeting
  2. The meeting will be arranged within 30 working days – we'll let you know if we need to conduct the meeting on site.
  3. A letter will then follow the initial meeting within 15 to 30 working days. It will set out the advice that has been reviewed and signed off by a senior officer of the Development Management Service.
  4. You will then be passed onto a dedicated planning officer

Dedicated planning officer

The planning officer will:

  • visit your site
  • research the planning history of the site
  • carry out any consultations they see necessary internal to the council

The planning officer may decide to have meeting with you to discuss specific topics related to your proposal, such as heritage and design issues, and possible transportation or highway considerations.

If you need a follow up meeting or a Place Review

You may need to have a follow up meeting to discuss any issues or design modifications that arise out of our initial response – especially around any issues regarding viability and affordable housing delivery. 

Any follow up meeting will cost 60% of the initial service level meeting fee. You'll need to pay this before the meeting takes place.

If your development is complex and needs further input, we may also recommend you have a Place Review by the Croydon Place Review Panel.