Housing improvement programme

We have launched a major improvement programme across housing services after commissioning an independent investigation into unacceptable conditions in some of the council properties at Regina Road.

Housing Improvement Board

Following the commissioning of an independent investigation by ARK Consultancy into conditions in council properties at Regina Road, South Norwood, the Council has launched a major improvement programme across housing services overseen by a Housing Improvement Board. 

Meeting every other month, the Housing Improvement Board provides evidenced, fair and honest feedback to the council’s cabinet on a quarterly basis, examining how the council is delivering its programme of housing improvement works to meet targets set by the independent ARK report.

Council tenants form an important part of the board, ensuring residents’ voices and experiences are heard and ensuring they have a much greater say in how housing services are run. Other board members include the chair of the tenant and leaseholder panel, representatives from London Councils, the Local Government Association and the council’s improvement and assurance panel.

Martin Wheatley, a Croydon resident with over 20 years’ senior experience in housing and public services, leads the board in scrutinising the council’s wide-ranging programme to improve housing services.

To contact the Board, please email housingimprovementboard@croydon.gov.uk 


Covering Letter HIB Independent Report December 2022

HIB Independent Report to Cabinet December 2022