London Borough of Croydon

Conditions of tenancy

As your landlord, the council has a number of key responsibilities towards you, including:

  • ensuring you are able to enjoy your home in peace and quiet
  • maintaining your home in a fit condition
  • keeping your home safe
  • cleaning and caring for the communal areas and environment around your home.

You, in return, have a number of responsibilities as described in this booklet, including:

  • paying your rent and charges
  • behaving in a way that is not antisocial or causes a nuisance to your neighbours and/or the employees of the council, their agents or those carrying out lawful activity on the instruction of the council
  • showing respect towards other residents and not abusing them or the employees of the council, their agents or those carrying lawful activity on the instruction of the council
  • looking after your home and the environment 
  • telling us when repairs are needed, and giving access to the repairs staff.

We will not hesitate to take action against tenants who deliberately fail to observe the conditions of tenancy. Such action will, where appropriate, include seeking possession of the home, obtaining an injunction to stop the anti-social behaviour or harassment or using any other legal remedies. This could result in you and your family being evicted from your home.

Contacts

Housing

Telephone: 
020 8726 6100
Minicom: 
020 8760 5797
Address Line:

Bernard Weatherill House

8 Mint Walk

Croydon

CR0 1EA

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