Bulky waste collection

Find out how to arrange collection of large household items that cannot be reused or recycled.

About the bulky waste collection service

If you cannot re-use or transport large and unwanted items to our reuse and recycling centres, we can collect these items to be recycled.

Most retailers must provide a way for you to dispose of old household electrical and electronic equipment when you buy a new version of the same item. You can check with the retailer before you order a collection. Find out more about retailer responsibilities on GOV.UK.

Collection of sofas, armchairs, cushions and other upholstered furniture

Some items may contain Persistent Organic Pollutants (POPs). These items must be collected separately from other bulky waste, such as fridges, washing machines, wardrobes and bed frames. 

Items that may be classed as POPs waste

The following items must be collected separately if they are upholstered or contain foam:

  • sofas
  • sofa beds
  • armchairs
  • recliner chairs (manual and electric)
  • upholstered dining chairs 
  • domestic office chairs
  • stools and footstools
  • futons
  • bean bags
  • floor cushions and large seat cushions
  • upholstered garden furniture
  • child car seats
  • padded highchairs
  • mattresses containing treated foam
  • other foam-filled or fabric seating subject to fire safety regulations

Items that are not usually classed as POPs waste

The following items do not usually need to be collected separately as POPs waste:

  • solid wood furniture with no upholstery
  • metal furniture
  • plastic-only items without flame retardants 
  • new compliant furniture, post-regulations 2019, that are certified POP-free

Your collection

If your booking includes items that contain POPs, and other bulky waste, they will be collected in 2 separate visits on the same day.  

You don’t need to contact the council. Our contractor will arrange both collections. 

How much it costs

In line with other London boroughs we charge to collect bulky waste from homes.

The collection service operates all year round and costs:

  • £40.40 for 1 to 3 items
  • £65.30 for 4 to 6 items

We will only collect the items that you have booked and paid for. Do not place additional items next to the bulky waste as they will not be collected.