EligibilityAdults may need care and support if:their health has deteriorated and they need advice and support about what to do nextthey struggle to look after their personal care and activities of daily livingthey provide unpaid care for a friend or relativethey have a learning disability or physical disabilitytheir mobility is compromised due to older age or other reasonsthey have a hearing or visual impairment that affects their day to day lifeFinancial assessmentRequesting support means you may need to pay for all or some of your care. We will carry a financial assessment to help you understand how much you may have to pay. There are different ways of paying for your care. To find out more visit the paying for adult social care.Before you request supportBefore making a request you may want to search Simply Connect Croydon to find local support services, or visit Community support and get involved for information on available services and advice.Additionally, Age UK Croydon's advice service provides residents over 55 with support on a range of topics including: attendance allowance advice and applicationwelfare benefit checkscouncil tax support advice and applicationtravel concessions (Blue Badge, Taxicard, Freedom Pass)pension credit advice and applicationhousing benefit advice and applicationhousing advice and applicationYou can telephone 020 8686 0066 or email IandA@ageukcroydon.org.uk. It is open Monday to Friday, from 10am to 4pm. For more information visit Croydon Age UK website.When you contact usWe'll work with you to come up with a plan for how we can help you achieve what matters to you. Building on your strengths, interests and values, we'll always focus on what you can do, not what you can't do.Please read our Adult Social Care and Health Strategy to find out more about how we work with adults who approach us for support.Find out more about our care needs assessment process.How to contact usYou can contact us using the relevant option: Members of the publicYou might be offered other support by going through this process.Start nowProfessionalsUse our online form to send a referral.Start nowBy phoneIf you can't make an online referral you can telephone 020 8726 6500.Additional support and advice:Paying for Social CareIf you feel you need support and advice from an Occupational Therapist, we'll have a conversation with you about your situation during the assessment.