London Borough of Croydon

An example of pavement obstructions are:

  • a skip or scaffolding obstructing the pavement
  • building materials blocking the pavement
  • an advertising board blocking the pavement
  • banners or bunting causing an obstruction
  • no barriers around streetworks, roadworks or building work is affecting pedestrian safety.

How to report obstructed pavements

If you encounter any of the above problems, you can report it:

  • by downloading our free 'My Croydon' reporting app from the Google play store for Android handsets, or Apple iTunes store for iPhone handsets.
  • via My Account - registering for My Account will allow you to see all of your reporting information, and dealings with the council in one place.
  • via the contact details on the bottom of this page.

We aim to resolve reported issues within 10 working days. In some instances, it may take longer to resolve; for example if extensive work is required.


Highways maintenance

020 8725 2816
Text "ENV" to 60660
020 8763 1649
Address Line:

Floor 6, Zone C

Bernard Weatherill House

8 Mint Walk,

Croydon CR0 1EA