Cleaner Croydon

Working together for a cleaner Croydon.

Contents

Report a problem through Love Clean Streets

You can report many street issues in Croydon online, including:

  • abandoned vehicle
  • dead animal
  • dog fouling
  • drug-related litter
  • empty property
  • flooding or water leak
  • fly-posting
  • fly-tipping on public land
  • footway or footpath (damaged or cracked paving)
  • graffiti
  • kerbs (damaged or missing)
  • illegal encampment
  • parking illegally
  • parks issues including grass and hedge cutting and faulty playground equipment
  • pavements (damaged or loose)
  • potholes
  • road surface drainage problems
  • salt bins (damaged or empty)
  • skip problems
  • street furniture: issues with benches, bollards, signs
  • street litter bins overflowing
  • tree or high hedge obstruction on public land
  • verges (damaged or overrun) 

Find out what to do if you are concerned about someone who is sleeping rough.

How to report online

There are two ways to report online: 

  • Love Clean Streets mobile phone app
  • Love Clean Streets website

Report using the app

The Love Clean Streets mobile phone app is the fastest way to report issues on Croydon's streets.

Download the app now

Report through the Love Clean Streets website

You can also add a report through the Croydon Love Clean Streets website. 

If you would prefer not to create an account with Love Clean Streets, there is a ‘Report Now’ button just below the login box of that website.

After you have submitted your street report

Your report will be sent to the relevant team at Croydon Council or our contractors to deal with.

If you have reported through the app, or you have an account on the Love Clean Streets website, you can update your notification settings on your profile page to receive updates by email.

Report a problem with your bin collections

You cannot report a problem with your bin collections through Love Clean Streets. For information on managing your bin collections, please visit Report a rubbish or recycling collection problem.

In partnership with Love Clean Streets

This app is provided in partnership with Croydon-based company Love Clean Streets.

For help and support visit the Love Clean Streets support page.