Consumer advice on goods, services and safety recalls Consumer advice, safety recalls, problems with goods and how to get help and advice from Citizens Advice. Report illegal tobacco The illegal tobacco trade in London and how to report it. Illegal money lending Loan sharks and how they are investigated. Scams and doorstep crime How to avoid being scammed, avoid doorstep crime and rogue trading. Under age sales Volunteers wanted to help reduce the number of under age sales in Croydon and how we run test purchases.