Request a refund of a penalty charge notice incurred on a low traffic neighbourhood street between 30 March 2024 and 4 March 2026.
Business parking permits
Changing or cancelling your permit
Changing your vehicle or business address
If you change your vehicle or address, or are using a courtesy car, email us at parkingpermits@croydon.gov.uk straight away.
We will give you 4 weeks of temporary cover while you wait for your new permit.
You will need to return your old permit to us to get a new one.
Tell us if you are changing your vehicle or using a courtesy car
Send us:
- your name
- address
- either a photo or scan of page 2 of your vehicle log book (V5C) or a screenshot of details about your vehicle from the GOV.UK vehicle enquiry service
Tell us if you are changing address
Contact us on parkingpermits@croydon.gov.uk.
Return your old permit
After we confirm the changes to your permit, return the old one to us by post. This means you can avoid a fee.
Parking Permit Section
Parking Services, PO Box 1462
Croydon CR9 1WX
United Kingdom
Cancelling your permit
You can cancel your permit if you sell your vehicle, move or no longer need the permit.
We will:
- refund you for the time you have not used
- take a £38 admin fee
To cancel your permit and get a refund, email us on parkingpermits@croydon.gov.uk.
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