Request a refund of a penalty charge notice incurred on a low traffic neighbourhood street between 30 March 2024 and 4 March 2026.
Croydon low traffic neighbourhoods (LTNs) penalty refund request
Request a refund of penalty charge for fines imposed on LTNs between 30 March 2024 and 4 March 2026.
The 6 Healthy Neighbourhood traffic schemes have been removed.
Why we cancelled the LTNs
Following a recent High Court judgement concerning 6 of the Healthy Neighbourhood traffic schemes (LTNs), there were two options: to appeal the decision, which could take many months, or to accept the ruling and remove them.
After careful consideration, we decided that we would not appeal the judgement. The schemes were removed immediately, and enforcement activity has ceased on the affected streets.
The schemes that were included
The 6 Healthy Neighbourhood traffic schemes (LTNs) have been removed on:
- Albert Road
- Dalmally Road
- Elmers Road
- Holmesdale Road
- Parsons Mead
- Sutherland Road
How we are issuing refunds
You can request a refund if you were issued a PCN in one of the 6 streets, between 30 March 2024 and 4 March 2026.
Why we cannot issue automatic refunds
We need to carry out checks to ensure the correct person is being paid in each case and that the relevant details are accurate, including:
- address
- bank details
- vehicle details
Why PCNs issued before March 2024 are not refundable
The court judgement related specifically to the decision taken in February 2024 that made the traffic orders permanent. The judgement did not quash any decision prior to that date, so any earlier PCNs are unaffected and not refundable.
How much the refunds will cost us
The full cost of refunds won’t be known until all valid refunds have been claimed and paid. The total refunded will be reported in future Cabinet and Scrutiny and Overview Committee reports.
How we will pay for the refunds
You will not have to pay more council tax. We will meet the cost of the refunds from our existing budget.
How many refund claims have been submitted so far
The total number of claims is currently changing daily by a sizeable amount, given how recently the decision was made and the claim form published. The total number of claims will be reported in future Cabinet and Scrutiny and Overview Committee reports.
Healthy School Street fines are under a separate scheme and not covered by the LTN refunds.
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