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The HSF grant is a one-off award that could help to buy food, gas, and electricity.
The Household Support Fund can help if you are facing hardship or crisis and you are on a low income.
The scheme provides support, such as vouchers, wherever possible, rather than cash grants. Funding is provided by Department for Work and Pensions (DWP) to Local Authorities to directly help those who need it the most. Currently, we have been experiencing a large increase in demand from people requiring support provided by the Fund.
Targeted support funding has been allocated to some key areas in the council such as Adult and Children's Social Care, Council Tax and Education. These services will contact residents directly.
The fund will close as soon as the value of the funding provided by the DWP has been allocated.
Funding is aimed at anyone who’s vulnerable, in crisis or hardship, and cannot pay for essential items. You do not need to be receiving benefits to get help. If you get benefits, they will not be affected if you get a payment from a Household Support Fund scheme.
To be eligible for this fund, you must:
Priority will be given to first time applicants, who are not eligible for other types of help.
The fund can help your household meet living costs. You can apply on a case-by-case basis for help in the following areas:
Including:
Including:
You can only use the fund for one household appliance per application.
Including:
Please read the following information carefully. Your application may be delayed if we do not have the correct details.
You do not need to be in receipt of benefits to receive the Household Support Fund. If you are receiving benefits, this will not impact your claim or any future claims.
You will need to provide evidence of low income and crisis or hardship to help us assess your application. Documents can be uploaded in PDF format, scanned format, screenshots, or photographs. Evidence is required for anyone in the household over 18 years old, including joint bank accounts. This will help us to assess your application.
If you are applying for food vouchers, you will need to provide:
If you are applying for emergency fuel top-up, you will need to provide:
If you are applying for help with your gas, electric, or water bills debt, you will need to provide:
If you are applying for help for household costs or to buy household items, you will need to provide:
Complete the online form below.
If you are in urgent need of food, please email dhp2@croydon.gov.uk for an emergency food bank referral.
Application turnaround time is up to 2 weeks.
We will use the following criteria to assess your application:
You will be notified by email or letter if your application is successful. The email or letter will include all details on how your grant will be paid.
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