London Borough of Croydon

It is an offence to operate a licensable HMO without having obtained a licence. HMOs operating without a licence are now subject to an unlimited fine.

Houses in Multiple Occupation (HMOs) which had a Croydon Private Rented Property Licence (CPRPL) 

The current CPRPL Scheme came to an end on 30th September 2020.  Landlords of HMO properties which had a CPRPL which are (or will be) occupied by five or more people formed of two or more households who share basic amenities, will require a MANDATORY HMO licence from 1st October 2020.  

Please ensure all fields are correctly and completely completed.  Incorrect or uncomplete forms will be returned and your application will not be processed until full and correct information is provided.

The fee for a mandatory HMO licence is £250 per habitable room.  This includes rooms that are not currently being used as bedrooms but those that could be.  It does not include kitchens, bathrooms or kitchen diners.  We do not accept cheque payments.  Payments must be made by credit/debit card by calling the HMO admin officer on 020 8726 6100 extension 61450.

It is an offence to operate a licensable HMO without having obtained a licence.  HMOs operating without a licence are now subject to an unlimited fine.  You are therefore encouraged to apply for a mandatory HMO licence as soon as possible.

Current properties may not be inspected prior to issuing the licence, so licences could be subject to amendments once an imspection can be made.

HMOs of 3 or 4 people will not require a mandatory HMO licence but may be subject to any Additional or Selective Licensing scheme should one be in place in the future.

for further details please contact hmo@croydon.gov.uk

 

Article 4 Direction - HMO licensing

On 28th January 2020, the Council introduced an Article 4 Direction requiring owners to seek planning permission for the change of use from a dwelling house to an HMO of any size.  The definition of an HMO is a property with 3 or more people formed of 2 or more households who share basic amenities such as bathrooms and/or kitchens.

HMOs of 3 or 4 people formed of 2 or more households are required to have a Selective Licence.  

Please be aware, if a mandatory HMO licence is applied for before planning permission is sought and planning permission is subsequently refused, the licence fee will not be refunded.

Further information about the Article 4 Direction.
 

What is a house in multiple occupation?

A house in multiple occupation (HMO) can be a:

  • house divided into bedsits with a shared kitchen and/or bathroom
  • shared house where the tenants do not occupy it as a typical family would
  • house converted into self-contained flats
  • hotel or accommodation being used as a hostel to house a group of people with a common need, usually on a short term basis e.g. homeless persons, unaccompanied minors, asylum seekers, ex-offenders, semi-independent living schemes etc.

If you rent out a property as an HMO, you may have to acquire a licence from the local authority.

You are also advised that planning permission may be required for changes to the property or changes to the use of the property. Please contact the planning department to obtain advice on planning permission.

What criteria must HMOs meet for licensing?

Anyone who owns or manages an HMO which is occupied by five or more people needs a mandatory licence.

Anyone who owns or manages an HMO which is occupied by three or four persons needs to apply and pay for a Croydon private rented property licence via My Account.

We will give you a licence if we are satisfied that the:

  • HMO is reasonably suitable for occupation by the number of people expected
  • proposed licence holder is a 'fit and proper person'
  • proposed manager, if there is one, is a 'fit and proper person'
  • proposed management arrangements are satisfactory
  • HMO manager is competent
  • financial structures for the management are suitable.

Guidance notes on fire safety and other requirements

See the safety inspections guidance notes and other requirements (such as lighting space and number of bathrooms) of HMO properties, by following the link under the 'Related information' section at the bottom of this page.

Do HMOs have to be licensed with the council?

Yes, HMOs require a licence so that we can control and monitor standards.

We make sure that the building:

  • is safe
  • is in good repair
  • has enough smoke detectors
  • has appropriate fire exits
  • has enough sinks, cookers, baths and toilets for the tenants.

What is the cost of mandatory HMO licensing?

The fee calculator at the bottom of this page gives the costs depending on the number of rooms and/or self-contained units at the property so you can calculate the price of the HMO licence application.

A standard flat fee of £250 applies per room up to a maximum of £5000.

How do I get a mandatory HMO licence?

Complete and submit the application form, which can be found under the 'Apply for it' section above. You will need to call us to make a debit/credit card payment before your application is processed, please call the number in the contacts section further down this page. If you need help with calculating the fees please contact us before you submit your application. You will also need to post the supporting documents to us.

How long does it take to get a licence?

Applications are normally processed within eight weeks providing you have included all of the relevant information we require. There is a checklist on the application form of what you need to provide. Incomplete applications will not be processed until we have all of the required documents.

It is in the public interest that the authority must process your application fully before a licence can be granted. Tacit consent does not apply. If you have not heard from us within eight weeks of submitting your application please contact us, details are at the bottom of the page.

Can I check to see whether a property is licensed with the council?

Details of all licensed and registered HMOs are held in the public register and can be viewed by appointment during normal office hours. An electronic version of the register is also available that can be sent out by email on request.

Contacts

Housing standards and enforcement team

Telephone: 
020 8726 6000 ext. 61450
Address Line:

Croydon Council

6th Floor

Bernard Weatherill House

8 Mint Walk

Croydon CR0 1EA

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