HMO advisory visits

If you are a landlord who is thinking of renting an empty property as a house in multiple occupation, then you may wish to seek advice and consult with the council's housing enforcement team, before going ahead with works and an HMO licensing application.

We now provide a service where you can request a visit by an environmental health officer, who specialises in HMO and housing work.

The officer will visit the empty property with the landlord or their representative and carry out a full inspection, and calculate room sizes. They will then issue a schedule of works that will be required to bring the property up to the full standard required for HMO use.

The fee for this service is: £200.

Upon receiving the advice, if you then decide to go ahead you will be required to apply for a HMO licence. The fee is non-refundable.

The advantage to you is that you would not need to apply for a licence and pay the licence fee (which would be substantially more than this inspection fee) before you are fully aware of your responsibilities and all the works that are involved. However this advisory service only applies to properties that are currently vacant and which you are considering using as an HMO.

If there are tenants living at the property then the requirements of the Housing Act 2004 must be met in relation to HMO licensing, provision of amenities and any repairs that relate to hazards in the property. As this is a legal requirement for you and a statutory duty for us, it is not possible to carry out advisory visits in these cases, however we are always happy to give general advice on your obligations.

To arrange for this visit to be made please call the HMO admin officer on 020 8726 6000 Ext 61450 to confirm the property details and make payment. An officer will then contact you to make an appointment.

Housing standards and enforcement team


Croydon Council, 6th Floor, Bernard Weatherill House, , 8 Mint Walk, Croydon CR0 1EA , United Kingdom