Scheduled maintenance:
Some of our online forms will be unavailable on Thursday 12 December between 7am and 9am. We apologise for any inconvenience caused.
We give practical help and advice on ways to prevent accidents in the home.
We ensure that council-owned domestic gas appliances are serviced regularly and checked annually to maintain safe operation and efficiency. This is our legal responsibility. Please note that unserviced appliances may burn inefficiently, producing dangerous carbon monoxide.
If we are unable to gain access to the property, we will leave a response card and the tenant can arrange an appointment by phoning the gas safety team (details below).
The gas servicing team follows set procedures to gain access. This involves:
In forced entry situations, the contractor and enforcement officer will be present to ensure that the work is done, the tenant's possessions are protected and the property is made safe afterwards.
If you want to know if your property is on a programme for any planned major works, use the online form.
Occasionally we use specialist consultants, in which case the consultant will contact you about the work.
If you are a council tenant and think the servicing for your gas appliance is overdue contact the gas safety team.
If you are not a council tenant you should still have your gas appliances serviced regularly.
Bernard Weatherwill House
8 Mint Walk
Croydon CR0 1EA
United Kingdom
Bernard Weatherill House
8 Mint Walk
Croydon CR0 1EA
United Kingdom
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