Help with increased cost of living

With the rising cost of living, we are working with local partners to help residents through this difficult time. See below for some of the help and support available.

Council tax rebate

A one-off £150 Council Tax rebate is available to most households living in properties in council tax bands A to D. 

Croydon households who have not received their council tax rebate payment are urged to fill in our online form, so we can process this as swiftly as possible 

Council tax energy rebate

Paying your council tax

Check if you're eligible for a discount or reduction on your council tax bill.

Council tax - get money off your bill

Help with money, employment, and training

Find out what benefits you might be entitled to, help and advice with money and debt, jobs and training.

Benefits help and advice

Eligibility for cheaper broadband on social tariffs

Winter energy bills discount

The government is providing extra support with energy bills over the winter months through the Energy Bills Support Scheme. All households with a domestic electricity connection in Great Britain are eligible for the £400 discount.

There is no need to apply, energy suppliers will pay the grant over six months with payments starting from October 2022, to ensure households receive financial support.

Energy bills support scheme

Household support fund

The Household Support Fund can help if you are facing hardship or emergency, including struggling to pay bills or afford food. The scheme provides support, such as vouchers, wherever possible, rather than cash grants.

Household support fund

Emergency support

You can apply to the discretionary support fund if you live in Croydon and are in financial hardship and need emergency support.

Discretionary support fund

Find support for families, young people and children

Use our directory to find council services, local voluntary and community organisations that can help support you and your family in Croydon.

Find support for you and your family

Welfare rights and managing debt

For support or information on welfare rights or managing debt, visit: 

Government Cost of Living Payments

Residents on means-tested benefits are set to receive Cost of Living Payments directly from the government, totaling £650. 

Since 14 July 2022, the government has been automatically paying the first installment of £326 to eligible households to help with cost of living pressures. The remaining amount will follow in a second instalment in the autumn.

Government Cost of Living Payments

Cost of living support

Find out more about government’s cost of living support package, providing help for households with rising prices, targeted at those most in need.

Help for households

Ways to save energy

Visit the government website for home improvement ideas that could make your property cheaper to heat and keep it warm.