London Borough of Croydon

Information about local and regional schemes to help you reduce your fuel bills, and improve the energy efficiency of your home.

Better Boilers Scheme

The Better Boilers Scheme has closed as all the available funding has now been allocated. Any applicant who has applied but not heard if they have been successful yet will be notified of the outcome of their application in due course. If you have any questions about the Better Boilers scheme, please contact the team on 0808 108 9414 (Option 2). For impartial energy saving advice in the home, please contact the Energy Saving Advice Service (ESAS) on 0300 123 1234

Big London Energy Switch

The Big London Energy Switch uses the collective buying power of customers to get energy companies to compete to win customers by offering them the lowest gas and electricity prices. When you register for the Big London Energy Switch you are joining up with other Londoners and people across the country who want to reduce their bills. Through the scheme energy companies offer tariffs which are lower than tariffs available elsewhere (including those on price comparison websites).

Find out more about the Big London Energy Switch


Get help with your energy bills and staying warm.  SHINE (Seasonal Health Intervention Network) is a one stop shop for Londoners offering advice on reducing fuel bills and fuel debt, and free home visits for energy advice. The scheme is managed by the London Borough of Islington.

Please call 0300 555 0195
(Monday to Friday:  9.00am to 5.00pm)

Croydon Energy Loans

Croydon Energy Loans – This assistance is designed to improve the energy efficiency of dwellings and assist vulnerable clients who may be in fuel poverty. This can cover provision of a new gas central heating and hot water system. Applicants must be either disabled (and in receipt of a disability related benefit), and/or 60 years of age and over. If over 60 but not disabled then applicants must not have savings exceeding £5,000. The maximum loan amount is £6,000 for new applications (including fees, charges & VAT).

It is a requirement that all loan applications are made through the Staying Put or Croydon Home Improvement Agency using approved contractors. All loans are interest free and will be for the lifetime of the occupant(s) whilst they reside in the property. They will have to be repaid whenever the property is disposed of by sale, assignment, transfer or otherwise.

Find out more about loans and grants.

Croydon Council’s Staying Put team can be contacted directly on 020 8760 5505 or via email at 

Energy Savings Trust

For other independent and impartial advice to help you reduce energy consumption in your home and cut your energy bills, please visit the Energy Savings Trust website: