London Borough of Croydon

Collection dates

Set your home address and check your bin collection dates

Missed collections

  • if your collection is missed, first check your collection day
  • if we have missed your collection by mistake, you can only report it online within 2 working days , and not until after 6pm on the day of collection
  • report missed collections through My Account
  • the crew will return and collect your waste and recycling the next working day after you make the report

In some cases there may be a reason why the bin has not been collected, including;

  • bins are not put out for collection at the front edge of your property close to the pavement
  • the wrong bin is put out for collection, for example putting out the mixed recycling bin (tins, glass, plastics) when the paper/card bin is due to be collected
  • recycling is contaminated with non-recyclable items
  • the general refuse bin has been overfilled and doesn’t shut

In these instances the crew will not return and you will need to wait until the bin is next due to be collected or make your own arrangements at a recycling site.

Presenting your bins for collection

  • move your bins, boxes and food caddy to the front edge of your property before 6am on collection day
  • make sure they can be easily seen and reached by our collection crews
  • don't leave them on the pavement, footpath or in the road

    Image showing where to place your bins

House collections

Food waste

  • food waste is collected weekly
  • Your food waste caddy can include teabags, egg shells, fruit/vegetable peel, bones, fish and cooked food
  • find out more about food waste services

Recycling wheelie bins

  • recycling bins are collected every other week depending on which bin
  • put your blue lidded wheelie bin or box out the same week as your landfill bin; our other grey wheelie bin will be collected the next week
  • your blue-lidded wheelie bin is for paper and card
  • your grey wheelie bin (previously your old landfill bin) or green box is for plastic, glass, tins and cartons
  • find out more about recycling services


  • textiles are collected weekly with recycling wheelie bins
  • put old clothes and pairs of shoes (tied together) in a tied bag on top of or next to your recycling wheelie bins
  • we will accept one bag per collection


  • batteries are collected weekly
  • put old batteries in an un-tied bag on top of or next to your recycling wheelie bins
  • we will accept one bag per collection

General waste bin (non-recyclables)

  • general waste is collected every other week
  • we only collect what is contained within a closed bin
  • your general waste bin is only for waste that cannot be recycled
  • cold fire ash should be bagged
  • no household electrical items should be placed in the bin

Estates and flats collections

Estates and blocks of flats with more than 5 homes usually have recycling facilities in or near the bin sheds. There may also be a neighbourhood recycling site nearby.

Food waste


General waste


Take old clothes and pairs of shoes to your local household reuse and recycling centre.

Bins for new properties

New builds and house conversions will need to contact us to buy or hire bins from the council. It is the responsibility of the managing agent, developer or owner to arrange for bins to be delivered. We need a month’s notice for delivery.

The bin is the property of Croydon council so when you move house, you must leave the bin at the property for the next resident.

Negative behaviour

People delivering council services should be treated with courtesy and respect. Read about our customer commitment.


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