London Borough of Croydon

Waste and recycling collections are changing from September 2018. The collection day for 75% of households will change. 
Information about your new collection day will be delivered with your new bins or bags by the end of August. Find out more.

Collection dates

House collections

Food Waste

  • Food waste is collected weekly.
  • You can put any food waste that you don't compost at home, such as meat, bones, fish and cooked food in the caddy.

If we miss your collection you can report it online within two working days. Reports made after two days won’t be picked up, you will need to wait until the bin is next due to be collected, or make your own arrangements at a recycling site.

Find out more about food waste services.

Textiles

  • Collected weekly with recycling boxes
  • Put old clothes and pairs of shoes in a bag on top of your recycling box.

You can report a missed textile collection via our Environmental Team on 020 8726 6200 (Lines are open Monday-Friday between 9am and 4pm) or by e-mail to: Contact-The-Council@croydon.gov.uk.

Recycling boxes

  • Put your blue box out the same week as your landfill bin. Your green box will be collected the next week.
  • Blue box is for paper and card.
  • Green box is for plastic, glass, tins and cartons.

If we miss your collection you can report it online within two working days. Reports made after two days won’t be picked up, you will need to wait until the bin is next due to be collected, or make your own arrangements at a recycling site.

Find out more about recycling services.

General waste bin (non-recyclables)

  • Put your landfill bin out every other week. 
  • We will only collect what is contained within a closed bin.
  • Use it for household rubbish which cannot be recycled.

Cold fire ash should be bagged, and no household electrical items should be placed within the bin. 

If we miss your collection you can report it online within two working days. Reports made after two days won’t be picked up, you will need to wait until the bin is next due to be collected, or make your own arrangements at a recycling site.

Estates and blocks of flats

Estates and blocks of flats with more than five homes usually have recycling facilities in or near the bin sheds. There may also be a neighbourhood recycling site nearby

Food Waste

  • Food waste is collected weekly.

If we miss your collection you can report it online within two working days. Reports made after two days won’t be picked up, you will need to wait until the bin is next due to be collected, or make your own arrangements at a recycling site.

Recycling

Find out more about recycling services for flats and estates.

Landfill

Textiles

Take old clothes and pairs of shoes to your local household reuse and recycling centre.

Missed collections

Your bin may have been missed because your collection day has changed. Check your collection day online first.

You need to report a missed collection online within two working days. Reports made after two days won’t be picked up, you will need to wait until the bin is next due to be collected, or make your own arrangements at a recycling site.

New and replacement bins and boxes

New bins and bags are currently being delivered across the borough as part of the new waste and recycling service that starts from September 2018. Until then replacement orders are limited to food caddies and garden waste bins which can be ordered online in My Account.

If you no longer have a useable container for your recycling, you can present it in another suitable bag or container and it will still be collected. Find out how your recycling collections and containers will change at www.croydon.gov.uk/recycling.

Bins for new properties

New builds and house conversions will need to contact us to buy or hire bins from the council. It is the responsibility of the managing agent / developer / owner to arrange for bins to be delivered. Please give a month’s notice for delivery.

The bin is the property of Croydon Council so when you move house, you must leave the bin at the property for the next resident.

Negative behaviour

People delivering council services should be treated with courtesy and respect. Read about our Customer Commitment.

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