Emergency warnings

Emergency services, local authorities and government organisations use a range of communication channels to provide warnings, safety advice and updates during incidents.

When an emergency happens, clear, accurate and timely information can help you protect yourself, your family and your community.

How you may be alerted

You may receive information about an emergency through:

  • UK Government Emergency Alerts
  • local radio and television broadcasts
  • Croydon Council communications
  • emergency service updates
  • official social media accounts

Always follow instructions issued by emergency services and other official organisations.

Prepare before an emergency

Check your settings

Make sure Emergency Alerts are enabled on your mobile phone.

Emergency Alerts can provide important information about risks to life in your area.

Know where to get information

Identify trusted sources of information before an emergency happens.

These may include:

  • Croydon Council
  • BBC Radio London
  • the Metropolitan Police
  • the London Fire Brigade
  • the London Ambulance Service

Follow official channels

Consider following local emergency services and Croydon Council on social media so that you can access updates quickly during an incident.

Plan how you will share information

Think about how you would pass on important information to family members, neighbours or friends who may not have access to the internet, social media or mobile phones.

This may be particularly important for:

  • older people
  • people with disabilities
  • people who are isolated
  • people who do not speak English as their first language

During an emergency

Stay informed using trusted sources and follow official advice.

Do not share unverified information, rumours or speculation.

Sharing inaccurate information can cause confusion and may affect emergency response efforts.

For emergencies where there is an immediate risk to life, call 999.