Croydon's Corporate Plan (2018-2022) sets out the council's strategic objectives for the borough, in addition to how we will develop and deliver our services over the next four years. It speaks to the work with our partners and our communities. Crucially, it looks at the need for change in our service delivery to take a more preventative approach; improving outcomes for our residents, businesses and communities.
The plan ensures that the council focuses on getting the basics right, whilst pushing for growth for all to benefit from in the borough, and improving equality of, and access to, opportunity. It does not cover everything that the council does; it focuses on a combination of the issues that matter most to our local communities, the national context, and the unique challenges arising from Croydon’s growing population.
The plan is key to defining our operational service planning and performance management framework (appendix to the Corporate Plan). The outcomes that we are working towards are detailed in the document, in addition to how we will achieve those ambitions. It links the strategic priorities of the council directly to the activities of each individual employee through our appraisal scheme. It includes indicators for improving overall council performance, services and the way we work. It will also enable us to measure our progress and alert us to the remedial actions needed to bring our performance back on track.
You can download the Corporate Plan below.