Contact us

We have been experiencing intermittent issues with our phones and are really sorry for the inconvenience this has caused.

Call: 020 8726 6000

Lines are open Monday to Friday 9am to 4pm.

If you need urgent support because of COVID-19

We have a dedicated helpline for residents who need urgent help as a result of COVID-19. Call: 020 8604 7787 – open Monday to Friday, 9am to 4pm.

If you're having trouble getting through, please complete this form.

After you've submitted the form, we will arrange a call to talk through your most urgent needs – such as food, medicine or other requirements.