If you want to change the way you are paid Housing Benefit, you can request to receive your payments directly by BACS. This means that you will receive the payments by electronic transfer straight into your bank or building society account.

If you are a tenant

If you rent a property and receive Housing Benefit, you can tell us you want to receive your Housing Benefit directly by BACS.

Receive Housing Benefit by BACS - tenants

If you are a landlord

If you are a landlord and a tenant receives Housing Benefit, you can request to receive it directly by BACS.

Receive Housing Benefit by BACS - landlords

Housing Benefit overpayments

Sometimes you may incorrectly receive a Housing Benefit payment that you are not entitled to. Find out more about Housing Benefit overpayments.

 

 

Housing Benefit and Council Tax Support

Office hours
Monday to Friday 9:00 am - 4:00 pm
Saturday and Sunday Closed

Address

Housing Benefit and Council Tax Support, Croydon Council, Bernard Weatherill House, 8 Mint Walk, Croydon CR0 1EA , United Kingdom