London Borough of Croydon

Consumer advice and guidelines services & information

  • Consumer advice and support line

    Consumer advice is now provided by Citizens Advice consumer service which offers help and advice on your rights as a consumer.

  • Disputes

    Information on what to do if you are in a dispute.

  • Problems with goods

    Information and advice on how to deal with problems when buying goods

  • Problems with services

  • Problems with cars

  • Other problems

  • Safety recall notices

    Product recalls and safety notices published by the Chartered Trading Standards Institute

  • Education

    Help on consumer matters is available for young people in schools and colleges through a variety of education programmes. Trading Standards is active in ensuring that youngsters can apply for proof of age cards.

  • Trader approval schemes

    Finding reliable, trustworthy tradesmen to make improvements and repairs to your home can be difficult. Here we offer help and advice on how to find them.