Appeal a Council Tax decision

You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount.

Contents

Appeal about your liability, or discount or exemption decision

Liability, exemption and discount decisions

Appeals concerning liability, discounts, exemptions, or disabled relief should be made in writing to:

Appeals Resolution Team, 
Resources Directorate, Croydon Council, 
Bernard Weatherill House, 
8 Mint Walk, Croydon CR0 1EA. 

The council has up to two months to respond to your appeal.

Valuation Tribunal

If we feel our original decision was correct and your appeal is turned down, we will contact you to advise. You can then appeal to the Valuation Tribunal, an independent body. The appeal must be made within 2 months of the day we notified you of the result of your original appeal.

You can only appeal to the Valuation Tribunal after you have appealed to the council. Contact details for the Valuation Tribunal are on GOV.UK.

It is very important that you continue to pay your Council Tax while any appeal is being considered. If you do not, the council can take recovery action against you such as issuing a summons or sending your debt to a bailiff.

If you have asked for a reduction in your bill and your appeal is successful we will send you a new Council Tax bill. The instalments on the new bill will take into account the payments you have already made.