London Borough of Croydon

You can now check your current balance, payments made and instalments due online 24 hours a day 7 days a week on My Account.

You can register at

You will be able to access your council tax account, business rates account, benefits claim or landlord payment schedules depending on your needs.

Registration should take no longer than five minutes. Upon successful completion of the registration you will receive a confirmation email. Please follow the instructions contained in the message to confirm your email address. For each account which you enrol for, we will send an unlock code to the postal address on record for that account within three working days.

All you need is access to an email address, password, the relevant council tax / benefit account or reference number, your postcode, and possibly your date of birth and National Insurance number to enrol for a particular service.

You do not have an email address there are many free email providers - ask a family member or friend which they recommend.


Council tax section

020 8726 7000
Payment line - 0345 300 0614 (option 3)
Address Line:

Council tax section

London Borough of Croydon

Bernard Weatherill House

8 Mint Walk

Croydon, CR0 1EA