London Borough of Croydon

Council tax bills for 2020/21 were issued in March 2020 by post or email.

Register for My Account at to opt in to online billing.

Bills were sent between 10 and 23 March. If you have not received your bill, you can view your bill in My Account at or contact us at

For customers who have opted for e-billing, your council tax bill is available to view online.

Please read the bill carefully to make sure you are paying the correct amount of council tax.

If you think you should be in receipt of a discount or exemption, visit

If you think you may be entitled to council tax support, visit

Your council tax remains due and payable until any discount or council tax support has been awarded.

Read more about what happens if you miss an instalment or pay late at

Online council tax services

You can check your current balance, payments made and instalments due online 24 hours a day, 7 days a week on My Account.

Register at


Council tax section

020 8726 7000
Payment line - 0345 300 0614 (option 3)
Address Line:

Council tax section

London Borough of Croydon

Bernard Weatherill House

8 Mint Walk

Croydon, CR0 1EA