London Borough of Croydon

Council tax bills for 2019/20 are issued in March 2019 by post or email.

 Register for My Account at to opt into online billing.

Bills are being sent out in batches between 13 and 22 March. If you have not receive your bill by the 30 March, please go on line and view your bill on My Account at or contact us at

For customers who have opted for e-billing, your council tax bill will be available to view on line from 15 March.

Please read the bill carefully to make sure you are paying the correct amount of council tax.

If you think you should be in receipt of a discount or exemption please visit

If you think you may be entitled to council tax support, please visit

Please note your council tax remains due and payable until any discount or council tax support has been awarded.

Read more about what happens if you miss an instalment or pay late

Online council tax services

You can now check your current balance, payments made and instalments due online 24 hours a day, 7 days a week on My Account.

Register at


Council tax section

020 8726 7000
Payment line - 0345 300 0614 (option 3)
Address Line:

Council tax section

London Borough of Croydon

Bernard Weatherill House

8 Mint Walk

Croydon, CR0 1EA