Apply for a Blue Badge
If you have a disability or have a health condition that affects your mobility, you can apply for a Blue Badge. A Blue Badges helps you park closer to your destination
There are several categories of disability that can make you eligible for a Blue Badge. To find out more, read the who is eligible for a Blue Badge page.
Depending on the category you apply under, you will be asked a set of questions about your personal circumstances, your conditions and how they affect your mobility. You will also be required to supply supporting evidence.
Supporting evidence
Proof of identity
As part of your application, you will need to provide one of the following for an adult:
- valid driving licence
- valid passport
- birth or adoption certificate
- marriage or divorce certificate
You will need to provide one of the following for a child:
- valid passport
- birth or adoption certificate
Proof of address
You will need to provide one of the following for an adult:
- Council Tax document for the current tax year
- utility bill or financial statement dated within the last 3 months
- a fully signed, termed tenancy agreement (we only require the pages that show the tenant names, property address, tenancy term dates and the signatures)
- official letter from an organisation such as HRMC, NHS, benefits agency, local council (dated within the last 3 months)
- payslip dated within the last 3 months
- driving licence (dated within the last year)
Provide one of the following, dated within the last 3 months, for a child:
- a letter from the child's school
- an official letter from an organisation such as HRMC, NHS, benefits agency, local council
- a letter from a hospital, GP or appointment
- letter to the parents but about the child
Passport photo of the badge-holder
You must have an acceptable photograph. The photograph must be:
- a close-up photo of the head and shoulders, no one else should be visible
- in colour
- on a plain background (for example, white, cream or grey)
- taken within the last 6 months, not one you have used
Medical information
To help us assess your eligibility for a Blue Badge, we will require information regarding your medical history. The medical information needs to show how your condition affects your mobility. You may have letters from consultants or specialists at home due to ongoing appointments that can be used as evidence to support your application. Examples could include:
- a letter of diagnosis
- up-to-date evidence of the progression of the condition over time. Confirmation of ongoing treatments, clinic attendances or referrals
- evidence of specialist consultations, or referrals
- evidence of prescribed medication relevant to your condition
- your patient summary or summary care records
- care plans from social care teams
- social housing letters or assessment reports from a local authority
- letters from other professionals involved in your care
Alternatively, with online patient access, you can download a copy of your medical history directly to your laptop or computer.
Do not ask your GP to write a letter to support your Blue Badge application as we cannot use this as evidence.
The NHS website explains how to obtain the information.
Apply
If you're unsure if you can get a Blue Badge, use the eligibility check on GOV.UK or read the eligibility criteria.
To speed up your application please supply the necessary documents when you apply. If you do not do this your claim will be delayed.
If your application is successful you'll be charged a £10 admin fee.
Do not use unofficial sites which charge a fee for applying.
Current processing times
The application processing times, before we start an assessment, are detailed in the table below.
The times will vary depending on the level of demand coming into the service. We will update them regularly as a guide to potential wait times for a decision.
If you have made an application and have waited beyond the processing time, please email travel.service@croydon.gov.uk and provide your full name and date of birth.
Category | Processing time |
DLA/PIP | up to 18 weeks |
Registered blind | up to 18 weeks |
Terminal illness | 1 week |
Walking ability | up to 18 weeks |
Hidden | up to 18 weeks |
Travel services
Travel services, 3rd Floor Zone E, Bernard Weatherill House, Mint Walk
Croydon, CR0 1EA
United Kingdom