Sensory impairment service

The deaf service has a Deaf and Deafblind Specialist Worker who is fluent in British Sign Language (BSL).

Eligibility

Anyone who is profoundly deaf living in Croydon can use this service.

Assessment

We carry out social care assessments to profoundly deaf residents of Croydon. An assessment will find out what support and help you might need, and how we can help to promote your wellbeing and independence. There are different degrees of hearing loss, so the type and amount of help needed varies.

If you have care and support needs, you can find out more information and make a referral.

Access more information on the provision of direct payments or personal budgets.

Services available

Following an assessment there may be a number of services available, such as:

• specialist assessment of needs, to give you an opportunity to talk about your needs and to make sure we provide the right level of support
• specialist information and assistive equipment to help you manage in your home
• advice and information about local organisations, agencies and activities
• support from a Deaf and Deafblind Specialist Worker to assist with practical and social challenges
• referrals to other appropriate services
• BSL Users: Croydon Council uses Convo, immediate online British Sign Language Interpreters, to enable people who are Deaf to contact the council directly. 

Read more information about how you can access the Croydon Convo service.